MTU Aero Engines zatrudnia ponad 14 000 pracowników w 20 lokalizacjach na całym świecie. Co trzeci samolot na świecie korzysta z naszej technologii, która pozwala na bardziej ekonomiczne, cichsze i mniej emisyjne latanie.
MTU Aero Engines Polska stanowi część grupy MTU Aero Engines AG – wiodącego producenta podzespołów do silników lotniczych. Zakład w Tajęcinie k. Rzeszowa stanowi integralną część globalnego łańcucha dostaw – od obszarów inżynieryjnych i technologicznych (obejmujących m.in. przygotowanie produkcji, projektowanie, analizy, zarządzanie projektami oraz inżynierię materiałową), po produkcję, montaż i naprawy.
Your responsibilities
- Provide operational support for clients across multiple locations
- Handle and manage support tickets, including:
- Operating system-related issues
- Software distribution and deployment
- Support and maintain standard client applications (e.g., 7-Zip, Hypersnap, TeamViewer, and similar tools)
- Deliver end-user support and process service requests efficiently
- Ensure high-quality client operations and user satisfaction
- Support Virtual Desktop Infrastructure (VDI) operations, including:
- Installation and configuration of virtual clients
- Handover of environments to end users
- Contribute to the automation of client-related processes
Our requirements
- Experience in IT support, preferably in 2nd line / client support roles
- Strong understanding of operating systems (Windows environment preferred)
- Experience with software deployment and endpoint management tools
- Familiarity with common client applications (e.g., remote tools, utilities)
- Knowledge of ticketing systems and incident/request handling processes
- Basic understanding of Virtual Desktop Infrastructure (VDI) concepts
- Strong problem-solving and analytical skills
- Good communication skills and customer-focused mindset
- Ability to work independently and in a team environment
- English proficiency (written and spoken)
Benefits
- Work in an international environment with access to global expertise and best practices in the aviation industry
- Annual and long-term bonus scheme
- An organizational culture based on trust, collaboration, and mutual support
- Stable employment in a well-established company. The first employment contract is offered for a minimum of 12 months
- Training from day one and clear opportunities for professional development, including financial support for foreign language courses and further education
- Access to an e-learning platform with a wide range of training courses
- Private medical care with the option to extend coverage to family members, as well as access to health programs and psychological support for you and your loved ones
- Group life and health insurance
- Safe and comfortable working conditions in line with high occupational health and safety standards
- Co‑financing of truly useful benefits, including a Medicover sport card, public transport, prescription glasses, and meals in the company cafeteria. Additionally - fresh fruit Wednesdays
- An attractive calendar of company events - integration, sports, and social activities
- The possibility to join company - sponsored sports clubs
- Convenient on - site facilities - a bus stop located next to the company and a dedicated employee parking area.
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