Scope

The Microsoft 365 & Endpoint Specialist administers, supports, and continuously improves the organization’s Microsoft 365 and Microsoft Endpoint Manager environments. The role combines cloud workplace administration, endpoint management, security and compliance support, automation, service provider coordination, and technical support for users and application managers.

Duties & Responsibilities

•    Administer and manage the Microsoft 365 environment, including day-to-day operations, service health, support activities, and continuous improvement.
•    Implement, monitor, and support Microsoft 365 security and compliance policies, including administration activities related to the Security and Compliance Center.
•    Administer, maintain, operate, and manage clients and services through Microsoft Endpoint Manager.
•    Script, package, deploy, and maintain software using Microsoft Intune, PowerShell, and related tools.
•    Assist users with technical issues and resolve disruptions within the Microsoft 365 and endpoint environment.
•    Integrate Microsoft 365 and endpoint services with other IT systems and participate in the integration of systems into the existing IT infrastructure.
•    Automate routine administrative tasks using scripts and appropriate tooling to improve reliability, efficiency, and repeatability.
•    Coordinate and align with external service providers on operational topics, incident handling, configuration changes, and service improvements.
•    Coordinate configuration and service changes, ensuring technical impacts, dependencies, and stakeholder needs are considered.

•    Provide technical support to application managers and internal customers on Microsoft 365, endpoint, and infrastructure-related matters.
•    Participate in the further development of the IT system landscape based on requirements from new infrastructure projects.
•    Support test management, scripting, and validation activities for changes, integrations, and deployments.
•    Take on special tasks and contribute to cross-functional IT initiatives as required.

Qualifications

•    In-depth knowledge of Microsoft 365 administration and operations.
•    In-depth knowledge of Microsoft 365 security and compliance concepts and administration.
•    In-depth knowledge of Microsoft Endpoint Manager and Microsoft Intune.
•    In-depth knowledge of Windows operating systems and endpoint lifecycle management.
•    Strong scripting capability, preferably with Microsoft Intune, PowerShell, and related automation tools.
•    Professional experience in test management, scripting, software packaging, and deployment activities.
•    Project management experience integrating complex information systems into a heterogeneous IT infrastructure.
•    Completed training or certifications in the relevant field of work or product environment.
•    Several years of professional experience in a comparable Microsoft 365, endpoint, infrastructure, or workplace IT role.
•    Good English communication skills, both written and spoken.

Professional Skills & Personal Attributes

•    Confident and professional demeanor when dealing with internal customers by phone, in person, and through digital channels.
•    Strong analytical skills and the ability to assess issues, identify root causes, and recommend practical solutions.
•    Initiative, creativity, sense of responsibility, and team spirit.
•    Ability to develop sustainable solutions that balance technical quality, user experience, and operational reliability.
•    Commitment, resilience, and ownership when managing operational issues, project activities, and changing priorities.
•    Strong communication skills and teamwork across IT, application management, business departments, and external service providers.

Scope of the Role

Perks

• Generous relocation package available to eligible candidates
• We offer great benefits from your first day (no waiting period)
• 100% match company pension
• Extended Medical and Dental Programs
• Disability Insurance
• Employee and Family Assistance Program
• Life Insurance
• Vision Care and Rx Safety Vision Program
• Free On-site Parking

Go to our website, to learn more about us. After your application is received, hiring managers will review for potential next steps.  

MTU supports diversity in the workplace, and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.

This position may require access to export-controlled goods and technology. As a condition of employment, candidates must be able to comply with all applicable export control laws, including the Canadian Controlled Goods Program. Candidates may be required to provide relevant information and documentation for the purpose of confirming their ability to access and handle export-controlled goods and technology. 

MTU Maintenance Canada does not use Artificial Intelligence (AI) to review and/or screen candidates.