Overall Purpose:

The Senior Manager On-Site Services (OSS) ensures the planning, coordinating, and execution of all OSS maintenance activities. The role acts as the primary operational lead for day-to-day OSS execution, workforce coordination, and continuous improvement initiatives, while ensuring safe, compliant, and efficient execution of OSS activities.

Position Responsibilities:

• Oversee OSS operational activities, ensuring safe, efficient, and on-time execution of maintenance and support tasks.
• Ensure adherence to OEM procedures, work instructions, and aviation regulations (FAA, EASA, AS9100).
• Ensure OSS activities comply with MTU’s Integrated Management System (IMS/RSQM) and all applicable FAA, EASA, and other regulatory requirements.
• Directly manage OSS supervisors and key coordination roles within the OSS organization.
• Develop training programs for technicians, ensuring proper certification and competency
• Support workforce planning, shift models, training needs, and competence management for OSS staff.
• Foster a strong safety culture and promote leadership behaviors aligned with MTU values.
• Troubleshoot technical issues and collaborate with engineering, quality, and planning teams to resolve challenges (incl. investigating quality incidents and defining corrective and preventive actions.
• Support audits, inspections, and corrective actions related to OSS processes and personnel.
• Drive standardization, process confirmation, and continuous improvement initiatives.
• Manage, update, and maintain tooling, inspections, and calibration of equipment per approved capability lists.
• Monitor cost, booked times, quality, and turnaround time (TAT) improvements while maintaining high safety standards.
• Develop and maintain documentation, standard operating procedures (SOPs), and work instructions.
• Manage budgets, cost projections, and investment plans for the OSS.
• Lead, mentor, and develop a team of OSS mechanics.
• Represent MTU Maintenance Fort Worth, Inc. within the Global OSS Network.

Required Qualifications & Experience:

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Industrial Engineering, or a related field (or equivalent experience)
• 7+ years of experience in engine MRO operations, with a focus on disassembly and assembly
• Proven leadership experience in managing engine maintenance teams
• Strong understanding of OEM manuals, regulatory compliance (FAA, EASA, AS9100), and engine maintenance best practices
• Experience with Lean Manufacturing, and process improvement methodologies
• Excellent problem-solving, decision-making, and organizational skills
• Proficiency in MRO software, ERP systems, and digital work instructions
• Demonstrated experience in project management, lean manufacturing, and process optimization
• Excellent leadership, communication, and problem-solving skills

Preferred Qualifications:

• Experience working with OEM-authorized MRO facilities (e.g., Pratt & Whitney, GE, Rolls-Royce, CFM)
• Familiarity with automation and digital solutions for process optimization

We offer

• Medical, Dental, Vision, and STD insurance are effective immediately
• Medical Flexible Spending Accounts
• Employer-paid LTD and Life / AD&D insurance
• 401k with employer matching up to 2% with an additional discretionary contribution to 1% provided from the employer
• Paid 2 weeks of Vacation, paid 10 days of PTO & Holidays
• Annual Tuition Reimbursement
• Monthly $30 Gym Membership Reimbursement

Your Future at MTU Starts Here!

Ready to give your career a boost? Send us your complete application by listing your earliest possible start date. We look forward to getting to know you. 

MTU Maintenance Fort Worth is an Equal Opportunity Employer.  All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

For more information and additional resources on “EEO is the Law,” please visit: https://www.eeoc.gov/employees/index.cfm